This Privacy Policy describes how krastino.co.uk collects, uses, and discloses your
Personal Information when you visit or make a purchase from the Site.

Contact:
After reviewing this policy, if you have additional questions, want more information about our
privacy practices, or would like to make a complaint, please contact us by e-mail at
Support@krastino.co.uk.

Collecting Personal Information:
When you visit the Site, we collect certain information about your device, your interaction with the
Site, and information necessary to process your purchases. We may also collect additional
information if you contact us for customer support. In this Privacy Policy, we refer to any
information about an identifiable individual (including the information below) as “Personal
Information”. See the list below for more information about what Personal Information we collect
and why.
Device information:
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to
optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web
beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information,
what sites or products you view, search terms, and how you interact with the Site.
Order information:
Purpose of collection: to provide products or services to you to fulfil our contract, to process your
payment information, arrange for shipping, and provide you with invoices and/or order
confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line
with the preferences you have shared with us, provide you with information or advertising relating
to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: Name, billing address, shipping address, payment information
(including credit card numbers, PayPal, American Express), email address, and phone number.

Customer support information:
Purpose of collection: If you contact our customer services department with a query or a complaint,
we will process your personal data in order to resolve your query or complaint.
Source of collection: Collected from you.
Disclosure for a business purpose: We use the founders to provide our current customer support.
Personal Information collected: Contact details, your online correspondence with our Customer
Care team.

Sharing Personal Information:
We share your Personal Information with service providers to help us provide our services and fulfill
our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond
to a subpoena, search warrant or other lawful request for information we receive, or to otherwise
protect our rights.

Behavioural Advertising:
As described above, we use your Personal Information to provide you with targeted advertisements
or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more
about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads
on other websites with our advertising partners. We collect and share some of this information
directly with our advertising partners, and in some cases using cookies or other similar technologies
(which you may consent to, depending on your location).
Instagram is also directly connected to our Store as one of our marketing channels.
For more information about how targeted advertising works, you can visit the Network Advertising
Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-
advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s
opt-out portal at: https://optout.aboutads.info/.

Using Personal Information:
We use your personal Information to provide our services to you, which includes offering products
for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on
new products, services, and offers.

Lawful basis:
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European
Economic Area (“EEA”), we process your personal information under the following lawful bases:
 Your consent.
 The performance of the contract between you and the Site.
 Compliance with our legal obligations.
 To protect your vital interests.
 To perform a task carried out in the public interest.
 For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention:
When you place an order through the Site, we will retain your Personal Information for our records
unless and until you ask us to erase this information. For more information on your right of erasure,
please see the ‘Your rights’ section below.

Your rights:
If you are a resident of the EEA, you have the right to access the Personal Information we hold about
you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or
erased. If you would like to exercise these rights, please contact us through the contact information
above.
Your Personal Information will be initially processed in Ireland and then will be transferred outside
of Europe for storage and further processing, including to Canada and the United States. For more
information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:
https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Changes:
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal, or regulatory reasons.

Complaints:
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using
the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority. You can contact your local data protection
authority (https://ico.org.uk/global/contact-us/) , or our supervisory authority .